CONTACTING CUSTOMER SERVICE
How to contact the Customer Service Team
How to unsubscribe from the newsletter
What is your return address?
What is your online returns policy?
How long will it be before I get a refund?
Can you confirm you have received my return?
Do you ship to my country?
How much is shipping?
Can I change the shipping address?
How long does shipping take?
What does my order status mean?
When will I be charged for my order?
Can I change or cancel my order?
There is a problem with the order I received.
Is it safe to order online?
What payment methods do you accept?
What currencies can I use?
How do I cancel an BILLIE. Launches registration?
How does BILLIE. Launches work?
Do I need a separate account for BILLIE. Launches?
What are BILLIE. Launches terms and conditions?
Are all of your products genuine?
Will you be getting more stock?
Do you have more sizes available?