SHIPPING

SHIPPING OPTIONS

ADDITIONAL SHIPPING INFO

• We use DHL’s Priority service for deliveries in the US.
• Our order cut-off time for Next Day delivery is 6pm. Orders placed after this time will be despatched the following day. You'll receive your order between 10 and 15 working days.
• All orders must be signed for upon delivery.
• Full details on shipping can be found in our Help Centre.

• We use DHL’s Priority service for deliveries to the all around the world.
• All shipments to United States are Delivery Duty Paid - There will be no additional charges when your order arrives.
• All orders must be signed for upon delivery.
• Full details on shipping can be found in our Help Centre.

• We use DHL’s service for deliveries to all over the world.
• Due to recent changes in the UK & EU’s trade agreements, customers living within the EU will no longer be charged VAT on their purchases from Billie.
• Please note, your order will be shipped on a DHL service and you may be required to pay duties and taxes on your purchase when it arrives in the destination country. Our courier, DHL, will contact you in advance of delivering the goods.
• Unfortunately, we have no control over these charges, and cannot tell you what the cost might be, as customs policies and import duties vary widely from country to country. It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.
• Please note - we cannot undervalue orders or mark them as a gift.
• All orders must be signed for upon delivery.
• Full details on shipping can be found in our Help Centre.

• We use DHL service for deliveries to the Rest of World.
• Customers living outside the US will not be charged VAT on their purchases from Billie.
• Please note, your order will be shipped on a DDU (Delivery Duty Unpaid) service and you may be required to pay duties and taxes on your purchase when it arrives in the destination country. Our courier, DHL, will contact you in advance of delivering the goods.
• Unfortunately, we have no control over these charges, and cannot tell you what the cost might be, as customs policies and import duties vary widely from country to country. It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.
• Please note - we cannot undervalue orders or mark them as a gift.
• All orders must be signed for upon delivery.
• Full details on shipping can be found in our Help Centre.